GRC Services / GRC for Retail & E-Commerce
Online Retail · Marketplaces · Omnichannel · FMCG Retail

GRC for Retail & E-Commerce Businesses.

Retailers and e-commerce businesses handle payment card data, customer behavioural data, and supply chain relationships at scale — creating a demanding compliance environment. Savadub helps retail organisations achieve PCI DSS compliance, protect customer data, and manage third-party risk.

PCI DSS v4GDPR / CCPAISO 27001SOC 2Consumer Protection Compliance
$5.9B
Retail fraud losses globally in 2023
PCI DSS
Required for every business that accepts card payments
83%
Of retail breaches target payment card data
GDPR fines
Issued to major retailers for cookie and consent failures
Industry Challenges

The GRC Challenges You Face

Understanding the unique compliance and risk landscape of your sector is where good GRC begins.

Payment Card Data Security

Any retailer accepting card payments must comply with PCI DSS — a complex, technical standard covering cardholder data environment scoping, encryption, access controls, logging, and network segmentation.

Customer Data Privacy at Scale

E-commerce platforms collect purchase history, browsing behaviour, loyalty data, and marketing preferences for millions of customers — creating significant GDPR, CCPA, and NDPR obligations.

Omnichannel Vendor Risk

Modern retail operations depend on dozens of third-party vendors — payment processors, logistics providers, marketing platforms, loyalty program operators — each introducing compliance and data security risk.

Fraud & Financial Crime Risk

Retail and e-commerce businesses face significant card fraud, account takeover, and refund abuse risks that require governance frameworks combining fraud risk management with compliance controls.

How We Help

Our GRC Services for This Sector

Tailored services that map directly to your regulatory obligations, operational risks, and audit requirements.

PCI DSS Compliance Program

Full PCI DSS v4 compliance program — CDE scoping, SAQ selection, gap assessment, technical control implementation, QSA coordination, and ongoing quarterly scanning and annual assessment management.

Customer Data Privacy (GDPR / CCPA / NDPR)

Consumer data protection program — privacy notice governance, cookie consent management, customer rights fulfilment workflows, data retention policies, and marketing consent governance.

E-Commerce Platform Security Assessment

Security assessment of your e-commerce platform and integrations — OWASP Top 10 review, payment page security (JavaScript skimmer protection), API security, and third-party plugin risk assessment.

Vendor & Third-Party Risk Management

Retail vendor risk program — payment processor security assessments, logistics partner data handling reviews, marketing platform DPA agreements, and annual third-party security review cycles.

Fraud Risk Governance Framework

Fraud risk management framework — fraud risk appetite statement, fraud detection control governance, chargeback management policy, account takeover prevention controls, and fraud incident response procedures.

SOC 2 for Retail Technology Platforms

SOC 2 readiness for retail technology providers and marketplace operators — Trust Services Criteria mapping for customer data protection, availability, and processing integrity commitments.

Frameworks & Standards

Compliance Frameworks We Cover

Our team holds deep, practitioner-level expertise in every framework relevant to your sector — not just the names, but the controls, audit expectations, and fastest path to certification or attestation.

Ask About Your Framework
PCI DSS v4.0 GDPR UK GDPR CCPA / CPRA NDPR ISO/IEC 27001 SOC 2 Type II OWASP Top 10 OWASP API Top 10 CIS Controls v8 ISO 31000 (Fraud Risk) Consumer Protection Laws (multi-jurisdiction)
Our Methodology

How We Build Your GRC Program

A structured, phased approach that delivers immediate risk reduction and builds long-term compliance maturity.

01
Discovery & Gap Assessment

We audit your current state against your target frameworks, identifying control, documentation, and policy gaps. You receive a prioritised findings report with a clear compliance roadmap.

02
GRC Architecture & Design

We design your governance structure, risk appetite statement, control framework mapping, policy library, and the tooling to support ongoing operations.

03
Implementation & Technical Engineering

We implement controls — technical and administrative. Policies are authored, technical controls configured, and evidence collection workflows established.

04
Audit Readiness & Certification Support

We prepare your evidence package, manage the auditor relationship, respond to findings, and shepherd you through to a successful audit outcome.

05
Continuous Monitoring & Ongoing Management

We set up continuous control monitoring, manage recurring risk reviews, update policies as regulations evolve, and provide monthly GRC reporting to your leadership.

Audit Services

Internal & External GRC Auditing

We provide both embedded internal audit capabilities and independent third-party audit services — including CPA-accredited audit coordination.

Internal GRC Audit (Embedded)
We act as your internal audit function — year-round
Ongoing control testing and evidence collection
Risk register maintenance and treatment tracking
Policy review and update cycles
Management reporting and board-level dashboards
Continuous control monitoring oversight
External / Third-Party Audit Support
Independent audit readiness assessments
CPA-accredited auditor coordination (SOC 1 & 2)
Evidence package preparation and review
Auditor liaison and findings response management
Certification support (ISO 27001, PCI DSS, etc.)
Remediation planning post-audit
Start Your GRC Journey

Ready to Build a Compliant, Resilient Retail & E-Commerce Organization?

Book a free 60-minute GRC assessment. We review your current compliance posture, identify your highest-priority gaps, and outline a clear path forward — at no cost and no obligation.

No commitment required · Response within 1 business day